9lotto Terms & Conditions — Complete Guide to Using the Platform

9lotto (hereinafter referred to as the "Platform", "we", or "us") is an online Sports Betting and gaming service provider based in Bangladesh. These Terms and Conditions apply to the use of 9lotto's website, mobile application, and all related services.

By registering an account or using any service on 9lotto, you are considered to have fully accepted these Terms & Conditions. If you do not agree with these terms, please do not use our platform.

This document is available in both Bengali and English. In the event of any conflict, the English version shall prevail.

To create an account on 9lotto, follow the steps below and comply with the relevant rules:

• 1
  Accurate Information

  During registration, you must provide your real name, date of birth, mobile number, and email address accurately. Providing false or incorrect information is strictly prohibited.
• 2
  One Account Policy

  Each person may only register one account. If multiple accounts are detected, all accounts will be closed and any deposited funds may be forfeited.
• 3
  Password Security

  You are responsible for keeping your password confidential. Any unauthorised access to your account must be reported to the support team immediately.
• 4
  Identity Verification (KYC)

  A copy of your national ID or passport may be required before withdrawals can be processed. This is necessary to ensure account security.

To use 9lotto's services, you must meet the following criteria:

• Age Requirement: You must be at least 18 years of age. Registration by minors is strictly prohibited.
• Mental Capacity: You must be in a sound state of mind and betting entirely of your own free will.
• Financial Capacity: Only bet with money you can afford to lose without affecting your daily life.
• Geographic Location: 9lotto reserves the right to restrict services in certain countries and regions.
• Professional Restrictions: Officers and employees associated with 9lotto are not eligible to open an account.

Deposit Rules

• Deposits at 9lotto can be made via bKash, Nagad, Rocket, and bank transfer.
• The minimum deposit amount is ৳500 (five hundred BDT).
• Deposits are generally credited to your account instantly.
• Every deposit transaction is encrypted and secure.

Withdrawal Rules

• Identity verification (KYC) must be completed before submitting a withdrawal request.
• The minimum withdrawal amount is ৳1,000 (one thousand BDT).
• Withdrawals are typically processed within 5 to 30 minutes.
• Withdrawals can only be made to a registered payment method.
• Wagering requirements must be met before bonus funds can be withdrawn.

9lotto offers a variety of bonuses and promotions. The following terms apply to claiming and using these bonuses:

• Welcome Bonus: For new members only, applicable on the first deposit. Available once only.
• Wagering Requirement: To withdraw bonus funds, you are generally required to wager the bonus amount 10 to 30 times.
• Validity: Each bonus has a set expiry date. Once the deadline passes, the bonus will be automatically cancelled.
• Abuse Prohibited: Accounts found to be exploiting the bonus system may be suspended.
• Right to Modify: 9lotto reserves the right to modify or cancel any bonus offer at any time.

The following rules apply to all betting activity on 9lotto:

Bet Acceptance & Cancellation

• Once a bet is confirmed, it generally cannot be changed or cancelled.
• 9lotto reserves the right to void any bet accepted at incorrect odds due to a technical error.
• If an event is cancelled, all bets placed on it will be refunded.

Result Determination

• Results are determined based on official scores or data from reliable third-party sources.
• In the event of a disputed outcome, 9lotto's decision shall be considered final.
• 9lotto is not liable for any confusion arising from server delays during live betting.

Maximum Bet & Win Limits

9lotto sets maximum bet limits for each event and market. For unusually large bets, limits may be imposed without prior notice.

The following activities are strictly prohibited and may result in account closure:

• Opening or operating multiple accounts.
• Using a false or fake identity.
• Participating in match-fixing or any form of manipulation.
• Exploiting or attempting to abuse the platform's bonus system.
• Accessing another user's account or sharing account credentials.
• Using automated software (bots) to place bets.
• Money laundering or any other illegal financial activity.
• Attempting to hack or compromise the security of the platform.

9lotto reserves the right to suspend or close an account without prior notice in the following circumstances:

• Any violation of these Terms & Conditions.
• Suspicious or unusual betting activity.
• If security verification fails.
• By order of a court or regulatory authority.

Users may close their account at any time. Any remaining balance will be refunded, but bonus balance will be forfeited.

9lotto takes responsible gaming very seriously. We are committed to the mental and financial well-being of every user.

Available Tools

• Deposit limit: Set daily, weekly, or monthly deposit limits.
• Betting limit: You can set a maximum stake limit per bet.
• Loss Limit: Betting is automatically stopped once a specified loss limit is reached.
• Temporary Break: You can pause your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: The option to exclude yourself from the platform for an extended period.

9lotto takes the protection of your personal information very seriously. Our full data collection and usage policy is available on the on the Privacy Policy page as stated.

• Your information will never be sold to third parties.
• Your data may be used to improve our services and maintain security.
• Information may need to be disclosed to authorities due to legal obligations.
• You have the right to request correction or deletion of your personal data.

9lotto shall not be held liable under the following circumstances:

• If a bet is cancelled due to loss of internet connection or a technical issue.
• For outcomes determined on the basis of incorrect information provided by a third party.
• In the event of force majeure, such as natural disasters or cyberattacks.
• For losses resulting from the user's own error or negligence.

9lotto reserves the right to modify these terms and conditions at any time. Users will be notified of significant changes through their registered contact details.

For any questions or complaints regarding these Terms & Conditions, please contact us:

• Email: support@9lotto.im
• Live Chat: Via website or app, 24/7
• Response Time: usually within 24 hours