9lotto FAQ — Answers to All Your Questions

You must be at least 18 years old to register at 9lotto. Account creation and betting by minors is strictly prohibited. A national ID may be required as part of the KYC age verification process.

No. Each person may only register one account. Any attempt to create multiple accounts using the same mobile number, email, or NID will result in all associated accounts being permanently suspended and funds may be forfeited.

On the login page Go to the login page and click the "Forgot Password?" link. Enter your registered mobile number and an OTP will be sent to you. Verify the OTP and set a new password. The whole process takes just 2–3 minutes.

KYC (Know Your Customer) is the identity verification process. To make a withdrawal, you'll need to submit a photo of your national ID or passport. This keeps your account secure and helps prevent money laundering. You can complete KYC at any time after registration.

The following deposit methods are available at 9lotto:

• bKash — Instant deposit
• Nagad — Low fees, fast processing
• Rocket (DBBL) — Dutch-Bangla Mobile Banking
• USDT (TRC20) — Cryptocurrency

Deposits via all available methods are credited to your account instantly.

Minimum deposit amount is just ৳100. There is no set maximum deposit limit, though larger deposits may require additional verification.

Deposits made via mobile banking (bKash, Nagad, Rocket) are typically Instantly will be added to your balance. For USDT, blockchain confirmation may take 10–30 minutes. If there's a delay, please contact support.

9lotto does not charge any deposit fees. However, mobile banking operators (bKash, Nagad, Rocket) may apply their own transaction fees in accordance with their respective policies.

Log in to your account and go to the "Withdrawal" section. Select an amount and payment method, then enter your mobile banking number. Once your KYC is verified, withdrawals are typically processed within 2–4 hours of submitting your request.

Minimum Withdrawal Amount ৳300. KYC verification must be completed before making any withdrawal. Bonus withdrawals are subject to specific wagering requirements.

Standard Withdrawal Request Within 2–4 hours are processed. Requests made between 12:00 AM and 8:00 AM may be processed on the next business day. Large withdrawals may take up to 24 hours due to additional verification.

As a new member Registration after registering, your welcome bonus will be automatically credited to your account on your first deposit. Use the designated promo code at the time of deposit to receive the bonus. For full terms and conditions, visit the Voucher Page View.

Wagering requirements mean you must bet your bonus amount a set number of times before you can withdraw it. For example, if you receive a ৳1,000 BDT bonus with a 5x wagering requirement, you'll need to place ৳5,000 BDT in total bets before the bonus becomes withdrawable. Wagering requirements may vary for each bonus.

Share your unique referral link with friends. When a friend registers through your link and makes their first deposit, you'll receive a referral bonus. You can find your referral link in your account dashboard.

You can bet on the following sports at 9lotto:

• Cricket (IPL, BPL, Test, ODI, T20)
• Football (Premier League, La Liga, World Cup)
• Tennis, Badminton, Volleyball
• Esports (CS:GO, Dota 2, LoL)
• Live Casino & Lottery

View Details Sports Betting page.

Yes! 9lotto offers in-play and live betting. Odds update in real time during a match, and you can place bets at any point. For the best live betting experience, make sure you have a fast internet connection.

Minimum Bet Amount ৳10 BDT. This is the lowest among all platforms in Bangladesh, making it suitable for players of every budget.

Once a bet is confirmed, it generally cannot be cancelled. However, if a match is cancelled or postponed, your stake will be automatically refunded. In some cases, a "Cash Out" option is available, letting you settle your bet before the match ends.

9lotto Android APK App Page can be downloaded directly from our site. Although it's not available on the Google Play Store, our official APK is safe and virus-free. iOS users can access the site via a mobile browser.

To install a third-party APK on Android, you'll need to enable "Unknown Sources". Here's how:

• Go to Settings → Security → Enable Unknown Sources
• Or: Settings → Apps → Special App Access → Install Unknown Apps

For your security, disable Unknown Sources again once the installation is complete.

9lotto uses 256-bit SSL encryption to ensure bank-grade security. Your personal information and transactions are fully encrypted. Enabling two-factor authentication (2FA) adds an extra layer of protection to your account.

Go to Account Settings and enable 2FA under the "Security" section. An OTP will be sent to your mobile number, which you'll need to enter alongside your password each time you log in. With 2FA enabled, your account stays secure even if someone else knows your password.

If you notice any suspicious activity, change your password immediately and email our support team. We will never ask for your password or OTP via SMS or phone call. Anyone requesting such information in the name of 9lotto is attempting fraud.